Relationship Banking Specialist

Truist Financial Corporation; St. Pauls (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation and sick days

Paid holidays

Job summary

Truist Financial Corporation is hiring for a Regular/Full-time role in North Carolina. The position focuses on delivering a standout client experience, educating customers on digital banking tools, and supporting the sales process with proactive outreach while ensuring compliance with policies.

Candidates should have a high school diploma, customer service experience, and strong interpersonal skills. Weekend availability and occasional travel may be required as part of branch staffing needs.

Qualifications

• High school diploma or equivalent required.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• PC keyboard and software skills for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Willingness to travel for temporary staffing or locale changes.
• Weekend or extended hours availability with occasional travel and overnights.

Responsibilities

• Provide a distinctive client experience with courteous conversation and transaction handling.
• Educate clients on digital and self-service solutions (ATMs, Online/Mobile banking).
• Support sales by outbound calls and identifying client needs or referrals.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines.
• Attend training and product knowledge sessions to advance knowledge.
• Adhere to internal controls and risk management policies.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation is hiring for a Regular/Full-time role in North Carolina. The position focuses on delivering a standout client experience, educating customers on digital banking tools, and supporting the sales process with proactive outreach while ensuring compliance with policies.

Candidates should have a high school diploma, customer service experience, and strong interpersonal skills. Weekend availability and occasional travel may be required as part of branch staffing needs.