Relationship Banking Specialist

Truist Financial Corporation; St. Pauls (NC); Presencial; USD 32.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical benefits

401k plan

Paid time off

Resumo da vaga

Truist is seeking a customer-focused teammate to provide timely client service and accurate transaction handling in a regular, on-site role in the United States. The position emphasizes outbound calling support for sales and integrated relationship management, with cross-training to assist in serving both personal and business clients.

The role requires English fluency, a high school diploma, and the ability to work variable hours, including weekends.

Qualificações

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications such as Microsoft Office products.
• Ability to travel to accommodate temporary staffing needs.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsabilidades

• Provide a distinctive client experience through courteous conversations and transactions.
• Educate clients on digital self-service options including ATMs and online/mobile banking.
• Support sales by outbound outreach and identifying client needs or opportunities.
• Understand the Integrated Relationship Management (IRM) framework to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines and trainings.
• Maintain compliance with internal controls and policies.
• Serve as secondary contact for new accounts and problem resolution, offering appropriate products.

Conhecimentos

Customer service

Sales experience

Communication skills

PC skills

Multitasking

Interpersonal skills

Formação

High school diploma

Ferramentas

Microsoft Office

Descrição da vaga

Truist is seeking a customer-focused teammate to provide timely client service and accurate transaction handling in a regular, on-site role in the United States. The position emphasizes outbound calling support for sales and integrated relationship management, with cross-training to assist in serving both personal and business clients.

The role requires English fluency, a high school diploma, and the ability to work variable hours, including weekends.