Relationship Banking Specialist

Truist; Rosedale (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Truist is seeking a customer-focused associate in the United States to deliver exceptional client service, process transactions, and educate customers on self-service banking options. The role involves supporting sales efforts, IRM alignment, and participation in leadership routines.

Applicants should have a high school diploma, teller or client service experience, strong interpersonal skills, and the ability to multitask in a dynamic banking environment with occasional travel and

Qualifications

• High school diploma or equivalent education
• Two years of teller or cash handling or client service experience
• Six months of client relationship building or sales experience
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
• Ability to multi-task under time constraints
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included

Responsibilities

• Provide a distinctive client experience and handle complex and standardized transactions.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
• Support team sales by outbound calls and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Truist Retail Community Bank Leadership routines.
• Commit to advancing product knowledge through training and meetings.
• Adhere to internal controls and risk policies and stay updated on guidelines.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Customer service

Sales experience

Interpersonal communication

PC skills

Microsoft Office

Multi-tasking

Weekend/extended hours

Travel flexibility

Education

High school diploma or equivalent

Tools

Banking software

Job description

Truist is seeking a customer-focused associate in the United States to deliver exceptional client service, process transactions, and educate customers on self-service banking options. The role involves supporting sales efforts, IRM alignment, and participation in leadership routines.

Applicants should have a high school diploma, teller or client service experience, strong interpersonal skills, and the ability to multitask in a dynamic banking environment with occasional travel and