Relationship Banking Specialist

The National Urban League, Inc.; Lake Wales (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Vacation & Sick Days

Job summary

Truist Financial Corporation is seeking a customer-focused teller/representative in the United States to deliver exceptional client service and accurate handling of monetary transactions. The role includes outbound calls, assisting with IRM activities, and promoting digital banking solutions.

The position requires a high school diploma, strong communication skills, and the ability to work varied shifts including weekends. Training and comprehensive benefits are provided.

Qualifications

• High school diploma or equivalent.
• Two years teller/cash handling or client service experience.
• Six months client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Willingness to travel for temporary staffing needs.
• Ability to work weekends or extended hours.

Responsibilities

• Provide a distinctive client experience with courteous conversations and transactions.
• Educate clients on digital and self-service banking options.
• Support sales by outbound outreach and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines.
• Attend training and develop product knowledge.
• Adhere to controls, procedures and risk policies.
• Serve as a secondary contact for new accounts and issue resolution.

Skills

Excellent interpersonal & comms

Multi-tasking

Client service orientation

Ability to travel

Weekend/extended hours availability

Education

High school diploma or equivalent

Tools

Microsoft Office

PC keyboard & software skills

Job description

Truist Financial Corporation is seeking a customer-focused teller/representative in the United States to deliver exceptional client service and accurate handling of monetary transactions. The role includes outbound calls, assisting with IRM activities, and promoting digital banking solutions.

The position requires a high school diploma, strong communication skills, and the ability to work varied shifts including weekends. Training and comprehensive benefits are provided.