Relationship Banking Specialist

JPMorgan Chase; San Jose (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in San Jose to deliver exceptional client experiences and represent our brand with hospitality. You will welcome clients, learn needs, and connect them with banking solutions while leveraging Chase Mobile App and online tools.

The role emphasizes building trusted relationships, educating clients on products, and supporting branch operations to help clients achieve their financial goals.

Qualifications

• High school diploma or GED required.
• Experience in client service or banking is preferred.
• Ability to learn products, services and procedures quickly.
• Strong communication and relationship-building skills.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, maintenance, and open new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service tools (mobile app, Chase.com, ATMs).
• Build relationships with clients by listening, asking questions, and understanding needs.
• Perform branch operations including cash handling per bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Tech-savvy

Learning ability

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker in San Jose to deliver exceptional client experiences and represent our brand with hospitality. You will welcome clients, learn needs, and connect them with banking solutions while leveraging Chase Mobile App and online tools.

The role emphasizes building trusted relationships, educating clients on products, and supporting branch operations to help clients achieve their financial goals.