Part-Time Client Banker: Service, Tech & Trust

JPMorganChase; San Jose (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

JPMorganChase in San Jose, CA is seeking an Associate Banker to represent our brand with hospitality and deliver exceptional client experiences using cutting-edge financial technology. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals.

Responsibilities include greeting clients, opening accounts, guiding day-to-day transactions, and collaborating with team members to meet branch goals.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service excellence

Relationship building

Communication

Tech-savvy

Team collaboration

Education

High school diploma or GED

Job description

JPMorganChase in San Jose, CA is seeking an Associate Banker to represent our brand with hospitality and deliver exceptional client experiences using cutting-edge financial technology. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals.

Responsibilities include greeting clients, opening accounts, guiding day-to-day transactions, and collaborating with team members to meet branch goals.