Relationship Banking Specialist

JPMorganChase; Newtown Square (Delaware County); On-site; USD 35,000 - 52,000; Full time

Job summary

JPMorganChase in Newtown Square, PA seeks a customer-focused bank associate to greet clients, process accounts, and provide guidance on digital banking tools. You will support day-to-day transactions, educate clients on mobile and online services, and collaborate with the branch team to meet financial goals.

The role emphasizes attentive service, accuracy, and adherence to regulatory requirements. On-site position with opportunities to grow within Consumer & Community Banking.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to engage clients with clear, polite communication.
• Ability to quickly and accurately learn products, services and procedures.
• Ability to build trusted relationships and teamwork to deliver seamless service.

Responsibilities

• Greet clients and deliver attentive, friendly service in the branch.
• Assist with account servicing, maintenance and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service options (mobile app, website, ATMs).
• Listen actively, ask questions, and showcase product knowledge to meet clients' financial goals.
• Handle branch operations and cash devices, following bank policies and procedures.

Education

High school diploma or GED equivalent

Job description

JPMorganChase in Newtown Square, PA seeks a customer-focused bank associate to greet clients, process accounts, and provide guidance on digital banking tools. You will support day-to-day transactions, educate clients on mobile and online services, and collaborate with the branch team to meet financial goals.

The role emphasizes attentive service, accuracy, and adherence to regulatory requirements. On-site position with opportunities to grow within Consumer & Community Banking.