Relationship Banking Specialist

The Farmer's Bank; Mulberry (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

The Farmer's Bank is seeking a Universal Banker to deliver comprehensive banking services to consumer and commercial clients. You will combine teller responsibilities with relationship-based sales to enhance customer experience and meet performance goals.

Responsibilities include handling deposits and transactions, building relationships, and providing tailored financial solutions while ensuring accuracy and regulatory compliance.

Qualifications

• Knowledge of consumer and commercial banking products and services.
• Cash handling and transactional accuracy experience.
• Strong sales, communication, and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Proficient in banking systems and digital tools.
• High level of integrity and attention to detail.

Responsibilities

• Deliver exceptional service to both consumer and commercial clients in person and via phone.
• Build and deepen customer relationships by understanding financial needs and goals.
• Conduct needs-based conversations and provide tailored banking solutions.
• Resolve customer issues promptly and escalates complex concerns as appropriate.
• Process deposits, withdrawals, payments, and other teller transactions accurately.
• Balance cash drawer and maintain accurate transaction records.
• Support both routine and complex transactions for consumer and business clients.
• Collaborate with team members to achieve financial center goals.
• Support branch operations including opening/closing duties and dual control procedures.
• Contribute to a positive, customer-focused team environment.

Skills

Banking products knowledge

Cash handling

Sales & cross-sell

Communication skills

Problem-solving

Multi-tasking

Digital tools proficiency

Education

High school diploma

Tools

Banking systems

Job description

The Farmer's Bank is seeking a Universal Banker to deliver comprehensive banking services to consumer and commercial clients. You will combine teller responsibilities with relationship-based sales to enhance customer experience and meet performance goals.

Responsibilities include handling deposits and transactions, building relationships, and providing tailored financial solutions while ensuring accuracy and regulatory compliance.