Universal Banker: Customer Solutions & Growth

The Farmer's Bank; Piqua (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

The Farmer's Bank in United States (OH) seeks a Universal Banker to serve customers at a teller window and service desk, helping them achieve Financial Well-Being with friendly, ethical, and efficient service. You will handle deposits, payouts, and balance daily operations while maintaining accuracy and customer focus.

Hours vary and include Saturdays, with emphasis on customer education, cross-selling, and thorough knowledge of bank services to support ongoing relationships.

Qualifications

• Customer Service and Sales.
• Educate customers on solutions that meet their needs, including new accounts, services, and digital
• Make complete recommendation to ensure Financial Well-Being of the customer (cross selling)
• Engage customers by following up through onboarding or campaigns
• Maintenance accounts by changing addresses and names; order checks and close accounts as needed.
• Assist customers by answering financial questions, expose fraud, explain bank services and service charges
• Open/Close Night Drop with dual control processes for various Night-Drop and mail.
• Other Duties as Assigned.

Responsibilities

• Customer Service and Sales.
• Educate customers on solutions that meet their needs, including new accounts, services, and digital
• Make complete recommendation to ensure Financial Well-Being of the customer (cross selling)
• Engage customers by following up through onboarding or campaigns
• Maintenance accounts by changing addresses and names; order checks and close accounts as needed.
• Assist customers by answering financial questions, expose fraud, explain bank services and service charges
• Open/Close Night Drop with dual control processes for various Night-Drop and mail.
• Other Duties as Assigned.

Skills

Customer Service

Sales

Communication

Attention to Detail

Teamwork

Job description

The Farmer's Bank in United States (OH) seeks a Universal Banker to serve customers at a teller window and service desk, helping them achieve Financial Well-Being with friendly, ethical, and efficient service. You will handle deposits, payouts, and balance daily operations while maintaining accuracy and customer focus.

Hours vary and include Saturdays, with emphasis on customer education, cross-selling, and thorough knowledge of bank services to support ongoing relationships.