Relationship Banker: Accounts, Services & Solutions

Better Banks; Illinois; On-site; USD 40,000 - 55,000; Full time

Job summary

Better Banks is seeking a Universal Banker to establish, retain, and deepen customer relationships by opening and closing accounts and performing teller transactions in support of Bank goals and objectives.

The Universal Banker identifies customer needs for bank products and services and reports directly to the Retail Bank Manager, providing solutions that benefit customers while adhering to regulatory procedures and bank policies.

Qualifications

• High school diploma or GED equivalent.
• A minimum 1 year retail customer service experience required.
• A minimum 1 year banking experience preferred.

Responsibilities

• Opens, maintains, and closes customer accounts in line with controls and regulatory procedures.
• Provides high level customer service in person and by phone for inquiries or concerns.
• Builds trust with customers to understand product needs and offers suitable solutions.
• Promotes Identity fraud awareness to customers.
• Performs Teller duties as described in the Teller role.

Skills

Customer service

Communication

Problem solving

Attention to detail

Education

High school diploma or GED

1 year banking experience preferred

Tools

Banking software

Job description

Better Banks is seeking a Universal Banker to establish, retain, and deepen customer relationships by opening and closing accounts and performing teller transactions in support of Bank goals and objectives.

The Universal Banker identifies customer needs for bank products and services and reports directly to the Retail Bank Manager, providing solutions that benefit customers while adhering to regulatory procedures and bank policies.