Relationship Banking Specialist

Potomac Bank; Leesburg (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Potomac Bank is seeking a Universal Banker I to serve customers with Teller transactions, product referrals, and excellent service. You will process deposits and cash checks, open accounts, and balance cash drawers while upholding bank policies and procedures.

The role emphasizes reliability, customer-focused communication, and the ability to handle multiple tasks in a fast-paced environment to deliver an exceptional customer experience.

Qualifications

• Experience interacting with the public and resolving questions or problems.
• Knowledge of bank products and services.
• Ability to promote and refer bank products or services.
• Strong customer service mindset and teamwork.

Responsibilities

• Handle teller transactions and referrals to products/services.
• Enter transactions and balance cash drawers accurately.
• Open/maintain checking and savings accounts; process deposits and withdrawals.
• Assist with daily ATM balancing and currency handling.
• Maintain security and professional appearance per bank policies.

Skills

Customer service

Multi-tasking

Organization

Education

High school diploma or GED

1-2 years customer service experience

Job description

Potomac Bank is seeking a Universal Banker I to serve customers with Teller transactions, product referrals, and excellent service. You will process deposits and cash checks, open accounts, and balance cash drawers while upholding bank policies and procedures.

The role emphasizes reliability, customer-focused communication, and the ability to handle multiple tasks in a fast-paced environment to deliver an exceptional customer experience.