Relationship Banking Specialist

Pennian Bank; Lemoyne (Cumberland County); Presencial; USD 35 000 - 55 000; Tempo integral

Resumo da oferta

Pennian Bank is seeking a Personal Banker to develop and maintain strong customer relationships, identify financial needs, and introduce suitable banking products and services. The role blends customer service, sales, and basic financial guidance while upholding regulatory compliance.

The position requires a high school diploma or equivalent and likely 2+ years in banking or related fields. Strong communication, integrity, and teamwork are essential for success in a fast-paced branch environment.

Qualificações

• High school diploma or equivalent required.
• Minimum two years of related banking, retail sales, customer service, or financial services experience preferred.

Responsabilidades

• Build and maintain strong customer relationships through proactive outreach, including telephone and in-person interactions.
• Identify customer financial needs and recommend appropriate banking products and services.
• Provide exceptional customer service by responding to inquiries, resolving service issues, and assisting with account maintenance and electronic banking services.
• Assist customers in obtaining specialized services from other Bank departments and follow through to ensure customer satisfaction.
• Meet individual and branch performance goals related to deposits, consumer products, and referrals.
• Identify opportunities for cross-selling and referrals to other departments, including lending, trust, and investment services.
• Open and maintain consumer deposit accounts, including checking, savings, certificates of deposit, and related products.

Conhecimentos

Customer service

Relationship building

Communication skills

Active listening

Sales oriented

Integrity / confidentiality

Attention to detail

Time management

Teamwork

Problem solving

Adaptability

Banking knowledge

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Pennian Bank is seeking a Personal Banker to develop and maintain strong customer relationships, identify financial needs, and introduce suitable banking products and services. The role blends customer service, sales, and basic financial guidance while upholding regulatory compliance.

The position requires a high school diploma or equivalent and likely 2+ years in banking or related fields. Strong communication, integrity, and teamwork are essential for success in a fast-paced branch environment.