Relationship Banking Specialist

Renasant Bank; Goodlettsville (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Renasant Bank in Goodlettsville, TN seeks a Personal Banker to deliver exceptional customer service and proactive sales. You will engage existing and prospective customers, identify financial needs, and act as a trusted financial advisor within the branch.

The role emphasizes sales execution, service excellence, and regulatory compliance, with opportunities to collaborate across teams and support back-office operations as needed.

Qualifications

• Customer service experience with a focus on sales and problem solving.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in handling transactions.
• Ability to manage time and multi-task in a fast-paced environment.
• Comfort with technology and operating banking software.

Responsibilities

• Drive best-in-class branch experience through service, sales, and operations.
• Develop plans to deepen relationships and execute service standards.
• Partner with Branch Manager to meet service, sales, and operational goals.
• Model Renasant service standards in all customer interactions.
• Resolve customer issues by owning problems and guiding resolution.
• Identify additional needs and propose appropriate financial solutions.
• Maintain partnerships across lines of business to enhance relationships.

Skills

Customer service

Sales experience

Communication skills

Time management

Attention to detail

Technology proficiency

Relationship building

Education

High school diploma or equivalent

College education preferred

Job description

Renasant Bank in Goodlettsville, TN seeks a Personal Banker to deliver exceptional customer service and proactive sales. You will engage existing and prospective customers, identify financial needs, and act as a trusted financial advisor within the branch.

The role emphasizes sales execution, service excellence, and regulatory compliance, with opportunities to collaborate across teams and support back-office operations as needed.