Relationship Banking Specialist

Banco Santander SA; Falmouth (MA); Hybrid; USD 35,000 - 53,000; Full time

Job summary

Santander is seeking a Sales and Service Banker in Falmouth, MA to act as a trusted advisor, building strong customer relationships while delivering tailored banking, lending, and investment solutions with exceptional service.

You will process teller transactions, handle cash, identify cross-sell opportunities, educate customers on digital banking tools, and collaborate with teammates to meet branch sales goals while maintaining risk controls.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in a related field preferred or demonstrated equivalent.
• Minimum 6–12 months retail banking or customer service experience.

Responsibilities

• Provide banking, lending, and investment solutions with exceptional service.
• Process teller transactions accurately and efficiently.
• Identify cross-sell opportunities and educate customers on digital banking tools.
• Collaborate with branch teammates to meet sales targets and maintain risk controls.

Skills

Customer service

Cash handling

Sales skills

Digital banking tools

Communication skills

Education

High school diploma or GED

Bachelor’s degree in related field

Tools

Microsoft Office

Job description

Santander is seeking a Sales and Service Banker in Falmouth, MA to act as a trusted advisor, building strong customer relationships while delivering tailored banking, lending, and investment solutions with exceptional service.

You will process teller transactions, handle cash, identify cross-sell opportunities, educate customers on digital banking tools, and collaborate with teammates to meet branch sales goals while maintaining risk controls.