Relationship Banking Specialist

Fifth Third Bank; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Fifth Third Bank in Chicago seeks a Retail Personal Banker II through a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role focuses on consultative selling of deposits, loans, and services while building strong customer relationships and delivering exceptional service.

Training leads to a certification for the Retail Personal Banker job family, with potential growth within the banking center.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire customers.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a customer profile.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Business Partners for holistic financial solutions.
• Meet/exceed customer experience and production goals and drive revenue growth.

Skills

Sales experience

Customer service

Financial needs assessment

Cross-selling

Communication

Education

College degree

Tools

CAMP

Job description

Fifth Third Bank in Chicago seeks a Retail Personal Banker II through a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role focuses on consultative selling of deposits, loans, and services while building strong customer relationships and delivering exceptional service.

Training leads to a certification for the Retail Personal Banker job family, with potential growth within the banking center.