Relationship Banking Specialist

Truist; Brooksville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401k plan

Vacation and sick days

Job summary

Truist seeks a customer-focused team member to deliver high-quality client experiences and handle a variety of transactions in a branch setting. You will educate clients on digital banking tools, support sales outreach, and work within the IRM framework to tailor financial solutions.

Strong interpersonal skills and multi-tasking are essential. The role requires regular availability, weekend/extended hours when needed, and a willingness to travel for temporary staffing needs.

Qualifications

• Two years of teller or cash handling or client service experience.
• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Proficiency with basic computer applications and branch automation.

Responsibilities

• Provide a distinctive client experience by engaging clients and handling transactions.
• Educate clients on digital and self-service solutions including ATMs and Online/Mobile banking.
• Support sales by outbound calls and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Adhere to internal controls and risk management policies.

Skills

Customer service

Sales experience

Interpersonal skills

PC keyboard proficiency

Multi-tasking

Microsoft Office

Education

High school diploma or GED

Tools

Branch automation software

Microsoft Office

Job description

Truist seeks a customer-focused team member to deliver high-quality client experiences and handle a variety of transactions in a branch setting. You will educate clients on digital banking tools, support sales outreach, and work within the IRM framework to tailor financial solutions.

Strong interpersonal skills and multi-tasking are essential. The role requires regular availability, weekend/extended hours when needed, and a willingness to travel for temporary staffing needs.