Relationship Banking Specialist

First Guaranty Bank; Bossier City (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

First Guaranty Bank is seeking a Relationship Banker in Louisiana to deliver exceptional customer service while handling deposits, withdrawals, and accounts. You will build client relationships, assess financial needs, and promote bank products and services to support community banking goals.

The role combines teller and personal banking duties, requiring strong communication, teamwork, and a reader-friendly approach to financial education initiatives and branch sales support.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• 1 year of customer service experience required.
• 6 months of cash handling experience required.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Proficiency in basic computer applications and banking systems.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Process routine banking transactions including deposits, withdrawals, and payments.
• Open new deposit accounts and related services and assist customers with account maintenance.
• Educate customers on digital banking tools and services.
• Support FGB sponsored Financial Foundations efforts to promote financial education in the communities we serve.
• Identify customer needs and refer to appropriate banking solutions.
• Maintain compliance with bank policies and procedures.
• Support branch sales goals through proactive customer engagement.
• Assist with branch operations and administrative tasks as needed.
• Adhere to BSA/AML policy and all other bank policies.
• Other duties and responsibilities as assigned by supervisor.

Skills

Customer service

Cash handling

Communication

Teamwork

Banking systems

Attention to detail

Education

High school diploma

Tools

Banking systems

Computer literacy

Job description

First Guaranty Bank is seeking a Relationship Banker in Louisiana to deliver exceptional customer service while handling deposits, withdrawals, and accounts. You will build client relationships, assess financial needs, and promote bank products and services to support community banking goals.

The role combines teller and personal banking duties, requiring strong communication, teamwork, and a reader-friendly approach to financial education initiatives and branch sales support.