Relationship Banking Specialist - Client Solutions & Growth

Gulf Coast Bank and Trust Company; Gretna (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Gulf Coast Bank & Trust Company is seeking a Certified Relationship Banker II in Gretna, LA to be the first line of contact for clients, assess needs, and grow relationships at the branch. You will advise on products, open new accounts, handle maintenance, and monitor accounts for non-branch officers.

The role requires strong customer service, sales training, and the ability to educate clients on technology while delivering excellent communication and follow-up.

Qualifications

• Requires an Associate or Bachelor’s degree or high school diploma with 5+ years of customer service experience.
• Training in sales techniques.
• Ability to educate customers about technology and connect them to bank services.
• Excellent written and oral communication and interpersonal skills.

Responsibilities

• Determines which financial products best meet the client’s needs and financial circumstances.
• Advises clients regarding the advantages and disadvantages of different financial products.
• Open new accounts and provide clients with account information, handle maintenance requests, and monitor client accounts.

Skills

Customer service

Sales techniques

Communication skills

Interpersonal skills

Tech education

Computer skills

Follow-up skills

Organizational skills

Education

Associate degree

Bachelor's degree

High school diploma

Job description

Gulf Coast Bank & Trust Company is seeking a Certified Relationship Banker II in Gretna, LA to be the first line of contact for clients, assess needs, and grow relationships at the branch. You will advise on products, open new accounts, handle maintenance, and monitor accounts for non-branch officers.

The role requires strong customer service, sales training, and the ability to educate clients on technology while delivering excellent communication and follow-up.