Relationship Banking Specialist

Dean Bank; Bellingham (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Dean Bank in Massachusetts is seeking a customer-focused banking associate to deliver essential services and sales-driven support at the branch. You will assist customers with deposits, withdrawals, and account inquiries while identifying opportunities for new business relationships.

The role emphasizes confidentiality, compliance, and teamwork within a busy branch. Strong communication and math skills will help you excel in this customer-facing position.

Qualifications

• High School diploma or equivalent; experience in sales and service preferred.
• Excellent communication, interpersonal and organizational skills.
• Able to perform basic math functions.
• Ability to read and interpret memos, disclosures and manuals.
• Effective communication with colleagues and customers.

Responsibilities

• Greets and assists customers and provides general banking services and information.
• Identifies and acts upon sales and business relationship opportunities.
• Provides exceptional service to existing or potential customers in person, electronically, by mail or by telephone.
• Actively seeks out opportunities to sell and cross-sell banking products to include financial services and all ancillary services.
• Responds to customer inquiries.
• Accurately processes deposit and loan transactions in a confidential manner.

Skills

Sales

Customer Service

Relationship management

Business development

Communication

Basic math

Education

High School diploma or equivalent

Tools

PC

Tablet

Job description

Dean Bank in Massachusetts is seeking a customer-focused banking associate to deliver essential services and sales-driven support at the branch. You will assist customers with deposits, withdrawals, and account inquiries while identifying opportunities for new business relationships.

The role emphasizes confidentiality, compliance, and teamwork within a busy branch. Strong communication and math skills will help you excel in this customer-facing position.