Relationship Banker

Citizens Bank; Boston (MA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Meaningful work

Community volunteering

Career growth

Benefits package

Job summary

Citizens Bank in Boston is seeking an engaging Banking Associate who enjoys helping customers with everyday banking and long-term financial goals. You’ll provide trusted advice, handle transactions, and connect clients with the bank’s digital tools and services.

You’ll collaborate with Wealth Management, Mortgage and Business Banking teams to address complex needs while maintaining compliant practices and delivering excellent service. 40-hour weeks with competitive benefits.

Qualifications

• 2 years of sales and customer service experience.
• Ability to build relationships and identify customer needs.
• Comfort with digital banking tools and transactions.

Responsibilities

• Provide recommendations and assist customers with financial solutions for spending, saving, borrowing and investing.
• Get to know customers' goals and suggest tailored financial plans.
• Promote digital banking channels and collaborate with partners in Wealth Mgmt, Mortgage and Business Banking.

Skills

Sales & customer service

Communication

Financial knowledge

Problem-solving

Education

High School diploma or GED

Job description

Citizens Bank in Boston is seeking an engaging Banking Associate who enjoys helping customers with everyday banking and long-term financial goals. You’ll provide trusted advice, handle transactions, and connect clients with the bank’s digital tools and services.

You’ll collaborate with Wealth Management, Mortgage and Business Banking teams to address complex needs while maintaining compliant practices and delivering excellent service. 40-hour weeks with competitive benefits.