Relationship Banking Associate — Service, Sales & Accounts

Business First Bank; Brusly (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Business First Bank seeks a Utility Universal Banker to deliver high-quality customer service, handle transactions, and perform needs assessments including new account openings across multiple locations.

The role emphasizes relationship development to meet banking center and individual sales goals and requires enthusiasm for serving customers and working with a team. Prior personal banking experience is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of personal banking or teller experience with strong customer service focus.
• Knowledge of bank deposits, lending products, and services to open accounts or refer to specialists.
• Excellent customer service with strong verbal and written communication.
• Strong relationship building, collaboration and teamwork.
• Teller and systems training and experience with new account openings.

Responsibilities

• Acts as the customers' first point of contact, serving total financial service needs and building relationships.
• Handles a broad range of banking center activities including transaction processing, new account sales, and customer service.
• Supports sales objectives by cross-selling Bank products to expand and maintain client relationships.
• Assists management with day-to-day transactions, reporting, and resolving customer inquiries while ensuring policy compliance.

Skills

Customer service

Relationship building

Communication

Teamwork

Problem solving

New accounts opening

Education

High School Diploma or GED

Job description

Business First Bank seeks a Utility Universal Banker to deliver high-quality customer service, handle transactions, and perform needs assessments including new account openings across multiple locations.

The role emphasizes relationship development to meet banking center and individual sales goals and requires enthusiasm for serving customers and working with a team. Prior personal banking experience is preferred.