Relationship Banking Associate: Service, Referrals & Growth

NBT Bancorp Inc.; Lords Valley (PA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Health insurance

Dental & vision insurance

FSAs

Disability coverage

Life insurance

Retirement plan

Tuition reimbursement

Employee Assistance Program (EAP)

Pet insurance

Financial planning assistance

Job summary

NBT Bank in Lords Valley, PA, seeks a Relationship Banking Associate to deliver high quality customer service and ensure timely processing of routine transactions. You will identify sales opportunities and refer customers to the right partners, while supporting basic deposit account openings.

The role emphasizes strong listening and communication, teamwork, and problem-solving in a fast-paced environment. Local community involvement and security adherence are highlighted in duties.

Qualifications

• High School Diploma or equivalent required.
• 1 year related banking or sales/customer service experience preferred.

Responsibilities

• 65%: Process routine transactions and account servicing with accuracy and policy compliance.
• 25%: Identify customer opportunities and refer to appropriate business partners.
• 5%: Support new deposit account openings and maintain records.
• 5%: Participate in community events and perform other duties as assigned.

Skills

Listening

Communication

Sales awareness

Problem solving

Team player

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank in Lords Valley, PA, seeks a Relationship Banking Associate to deliver high quality customer service and ensure timely processing of routine transactions. You will identify sales opportunities and refer customers to the right partners, while supporting basic deposit account openings.

The role emphasizes strong listening and communication, teamwork, and problem-solving in a fast-paced environment. Local community involvement and security adherence are highlighted in duties.