Relationship Banker — Customer Service & Referrals

NBT Bank; Bartonsville (PA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous Paid Time Off

401(k) with employer matching

Health insurance

Job summary

NBT Bank is hiring a Relationship Banking Associate in Bartonsville, PA to deliver high-quality customer service and handle routine transactions with accuracy. The role involves identifying sales opportunities and referring them to business partners, and supporting basic deposit account openings.

You will support customers in person or by phone, with emphasis on responsiveness and satisfaction. This position includes legitimate CRA community involvement and team collaboration within a stable

Qualifications

• High School Diploma or Equivalent.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and account servicing with high accuracy and efficiency.
• Identify customer needs and refer opportunities to the appropriate business partner.
• Participate in community events to support CRA.
• Perform other duties as assigned.

Skills

Active listening

Communication

Customer service

Teamwork

Problem solving

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank is hiring a Relationship Banking Associate in Bartonsville, PA to deliver high-quality customer service and handle routine transactions with accuracy. The role involves identifying sales opportunities and referring them to business partners, and supporting basic deposit account openings.

You will support customers in person or by phone, with emphasis on responsiveness and satisfaction. This position includes legitimate CRA community involvement and team collaboration within a stable