Relationship Banking Associate II

TD Bank Group; Whitehouse Station (NJ); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank in Whitehouse Station, NJ is seeking a friendly Customer Service Representative who will be the first point of contact for clients and visitors. You will handle everyday banking transactions with accuracy and courtesy, helping customers feel supported as they explore accounts and services.

This role requires solid communication, basic cash handling experience, and the ability to work flexible hours including evenings and weekends. Training and a supportive team environment are provided.

Qualifications

• High school diploma or GED required.
• 1+ years experience with clients; volunteering, education, or military experience qualifies.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Strong communication and organizational skills.
• Notary license preferred.
• Proficient in Microsoft Office.

Responsibilities

• Greet and assist clients at the first point of contact.
• Process everyday banking transactions accurately.
• Identify client needs and refer to specialists as needed.
• Educate clients on banking products and digital tools.
• Maintain compliance with AML and regulatory requirements.
• Support client flow and deliver high-touch service.

Skills

Communication

Organization

Problem-solving

Flexibility

Customer service

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Whitehouse Station, NJ is seeking a friendly Customer Service Representative who will be the first point of contact for clients and visitors. You will handle everyday banking transactions with accuracy and courtesy, helping customers feel supported as they explore accounts and services.

This role requires solid communication, basic cash handling experience, and the ability to work flexible hours including evenings and weekends. Training and a supportive team environment are provided.