Relationship Banking Associate

TD Bank Group; Freehold (NJ); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank Group in Freehold, New Jersey, is seeking a customer-focused associate to greet clients, process everyday banking transactions, and guide customers to appropriate partners. You will educate customers on self-serve options, deliver accurate service, and uphold risk and regulatory standards.

The role emphasizes strong communication, organization, and problem-solving skills to support a high-touch retail banking experience in a fast-paced environment.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as hospitality ambassador for the financial center, delivering relationship-driven client experiences.
• Creates personalized, client-first interactions to establish trust from the initial engagement.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and financial well-being.

Skills

Communication skills

Organization skills

Problem solving

Multitasking

Microsoft Office

Education

High school diploma

1 year experience with clients

Teller or cash-handling experience

Notary License preferred

Job description

TD Bank Group in Freehold, New Jersey, is seeking a customer-focused associate to greet clients, process everyday banking transactions, and guide customers to appropriate partners. You will educate customers on self-serve options, deliver accurate service, and uphold risk and regulatory standards.

The role emphasizes strong communication, organization, and problem-solving skills to support a high-touch retail banking experience in a fast-paced environment.