Relationship Banking Associate II

TD; Whitehouse Station (NJ); Presencial; USD 33.000 - 43.000; Jornada completa

Descripción de la vacante

TD Bank in Whitehouse Station, New Jersey is seeking a client-facing banking associate to deliver everyday banking and support consumer product needs. You will build meaningful relationships with accuracy and confidence, guiding clients through their options and referrals to specialists as needed.

The role requires typical teller responsibilities, evening/weekend hours, and a can-do attitude toward learning and compliance.

Formación

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Notary License preferred.

Responsabilidades

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners.
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy.
• Creates personalized, client-first interactions that build trust from initial engagement and strengthen ongoing relationships.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities.
• Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes.
• Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions.

Conocimientos

Excellent communication

Customer service

Attention to detail

Cash handling

Educación

High school diploma

Notary license

Herramientas

Microsoft Office

Descripción del empleo

TD Bank in Whitehouse Station, New Jersey is seeking a client-facing banking associate to deliver everyday banking and support consumer product needs. You will build meaningful relationships with accuracy and confidence, guiding clients through their options and referrals to specialists as needed.

The role requires typical teller responsibilities, evening/weekend hours, and a can-do attitude toward learning and compliance.