Relationship Banking Associate II

TD; Amherst (NH); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank in Amherst, NH is seeking a client-focused associate to deliver everyday banking services and build meaningful client relationships. You will handle routine transactions, educate clients on products, and guide them to specialists as needed.

Role requires high school diploma, 1+ years of client-facing experience, and willingness to work evenings and weekends. Notary license is preferred, with opportunities for growth and professional development.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients.
• Cash-handling or teller experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Complete required job-related training upon hire.
• Strong organization and time-management skills.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office; Notary License preferred.

Responsibilities

• Orchestrates client experience by managing client flow and serving as first contact.
• Acts as hospitality ambassador delivering a consistent, relationship-driven experience.
• Educates clients on banking products and digital tools and connects to specialists as needed.
• Engages in proactive outreach and schedules appointments for consumer account needs.
• Balances client needs with policy adherence and risk awareness.
• Advocates for clients with empathy, integrity, and a long-term perspective.

Skills

Customer service

Communication

Organization

Problem solving

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Amherst, NH is seeking a client-focused associate to deliver everyday banking services and build meaningful client relationships. You will handle routine transactions, educate clients on products, and guide them to specialists as needed.

Role requires high school diploma, 1+ years of client-facing experience, and willingness to work evenings and weekends. Notary license is preferred, with opportunities for growth and professional development.