Relationship Banking Associate — Guest-First Teller

TD; Bridgeton (MO); On-site; USD 29,000 - 36,000; Full time

Job summary

TD Bank in Bridgeton, NJ is seeking a client-focused professional to serve as the first point of contact, guiding client flow and delivering a high-touch banking experience. You will perform everyday transactions accurately while identifying client needs and referring to partners to help meet financial goals.

The role emphasizes relationship-building, adherence to risk standards, and effective communication with clients, ensuring informed and empowered banking decisions.

Qualifications

• 1 year demonstrated experience working with clients. Experience can include volunteering, education, military experience
• Teller or cash-handling experience in a client facing/financial institution preferred
• Ability to work during operating hours including evenings, weekends and holidays as scheduled
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated effective problem-solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License preferred

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
• Creates personalized, client-first interactions that establish trust from the initial engagement and strengthen ongoing relationships
• Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals
• Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions

Skills

Customer service

Communication

Office software

Education

High school diploma or GED

Job description

TD Bank in Bridgeton, NJ is seeking a client-focused professional to serve as the first point of contact, guiding client flow and delivering a high-touch banking experience. You will perform everyday transactions accurately while identifying client needs and referring to partners to help meet financial goals.

The role emphasizes relationship-building, adherence to risk standards, and effective communication with clients, ensuring informed and empowered banking decisions.