Relationship Banking Associate | Customer Growth & Service

NBT Bancorp, Inc.; City of Johnstown (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Job summary

NBT Bancorp, Inc. is seeking a Relationship Banking Associate to deliver high-quality customer service and efficiently process routine transactions. You will identify customer needs, refer sales opportunities to partners, and support basic consumer deposit account opening.

Role emphasizes teamwork, adaptability in a fast-paced environment, and active participation in community CRA initiatives. The role is full-time, on-site at our New York location, with comprehensive benefits.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and account servicing with high accuracy and efficiency.
• Identify customer opportunities through conversations to address needs and refer to the right business partner.
• Participate in community events that support CRA.
• Perform other duties as assigned.

Skills

Listening skills

Communication

Needs assessment

Organizational skills

Team player

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bancorp, Inc. is seeking a Relationship Banking Associate to deliver high-quality customer service and efficiently process routine transactions. You will identify customer needs, refer sales opportunities to partners, and support basic consumer deposit account opening.

Role emphasizes teamwork, adaptability in a fast-paced environment, and active participation in community CRA initiatives. The role is full-time, on-site at our New York location, with comprehensive benefits.