Relationship Banking Associate

TD Bank, N.A.; Springfield (NJ); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank Group in Springfield, New Jersey is hiring a client-focused associate to deliver everyday banking and support consumer product needs. You will cultivate meaningful relationships with clients, process routine transactions with accuracy, and connect customers with suitable specialists to help them reach their financial goals.

The role requires 1+ year of client-facing experience, strong communication skills, and flexibility to work evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during evenings, weekends, and holidays as scheduled.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.

Responsibilities

• Manage client flow in person and by phone as the first point of contact.
• Educate clients on banking products and services to meet financial goals.
• Refer clients to specialists for advanced needs.
• Ensure accurate processing of routine transactions within policy limits.

Skills

Customer service

Excellent communication

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

None

Job description

TD Bank Group in Springfield, New Jersey is hiring a client-focused associate to deliver everyday banking and support consumer product needs. You will cultivate meaningful relationships with clients, process routine transactions with accuracy, and connect customers with suitable specialists to help them reach their financial goals.

The role requires 1+ year of client-facing experience, strong communication skills, and flexibility to work evenings, weekends, and holidays as needed.