Relationship Banking Associate

TD; Peterborough (NH); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank USA in Peterborough, NH, seeks a customer-oriented teller to deliver everyday banking and support consumer product needs. You will build relationships with clients, handle transactions, and refer opportunities to partners while maintaining risk standards.

The role requires background in retail banking, strong communication, and the ability to work evenings and weekends as scheduled. TD Bank offers a path for growth and learning within a trusted team.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that build trust from initial engagement.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience and financial well-being.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs.
• Balances client needs with policy adherence and risk awareness.
• Advocates for clients by demonstrating empathy and integrity.

Skills

Customer service

Cash handling

Communication skills

Multitasking

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank USA in Peterborough, NH, seeks a customer-oriented teller to deliver everyday banking and support consumer product needs. You will build relationships with clients, handle transactions, and refer opportunities to partners while maintaining risk standards.

The role requires background in retail banking, strong communication, and the ability to work evenings and weekends as scheduled. TD Bank offers a path for growth and learning within a trusted team.