Relationship Banking Associate

Fairygodboss; Orlando (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker in Orlando to deliver welcoming, high-touch service and build trusted client relationships. You will educate clients on Chase Mobile, Chase.com, and ATMs, and partner with the team to achieve branch goals.

The role emphasizes hospitality, accuracy, and adherence to banking policies while using the latest financial technology to enhance the client experience.

Qualifications

• Able to deliver attentive and friendly service while creating a welcoming environment.
• Skilled in building trusted relationships with clients.
• Excellent communication to understand and help clients.
• Empathetic, attentive, and detail-oriented in client interactions.
• Strong teamwork to deliver seamless service.

Responsibilities

• Greet clients, manage lobby flow on a tablet, check-in, and schedule or cancel meetings to create a welcoming environment.
• Provide account servicing and maintenance, open new accounts, and comply with policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and working with the team to meet financial goals.
• Support branch operations, including cash devices, while following bank policies.

Skills

Attentive and friendly service

Client relationship building

Effective communication

Empathy and active listening

Team collaboration

Learn products quickly

Job description

Chase is seeking an Associate Banker in Orlando to deliver welcoming, high-touch service and build trusted client relationships. You will educate clients on Chase Mobile, Chase.com, and ATMs, and partner with the team to achieve branch goals.

The role emphasizes hospitality, accuracy, and adherence to banking policies while using the latest financial technology to enhance the client experience.