Relationship Banking Associate

TD Bank, N.A.; New York (NY); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank Group in Bronx, NY, is hiring for a client-focused position delivering everyday banking and consumer product support through relationship-building and accurate service. You will help clients reach financial goals while upholding risk and regulatory standards.

Ideal candidates have a high school diploma or GED and can work evenings, weekends, and holidays. Strong organization, communication, and problem-solving skills are essential.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients in a financial setting desirable.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organizational and multi-tasking abilities.
• Excellent communication and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by managing client flow in person and by phone.
• Serves as hospitality ambassador, delivering a high-touch client experience.
• Educates clients on products, services, and digital capabilities to enhance convenience.
• Engages in proactive outreach, schedules appointments for consumer account needs and referrals.
• Balances client needs with risk awareness to ensure compliant outcomes.

Skills

Communication skills

Problem solving

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank Group in Bronx, NY, is hiring for a client-focused position delivering everyday banking and consumer product support through relationship-building and accurate service. You will help clients reach financial goals while upholding risk and regulatory standards.

Ideal candidates have a high school diploma or GED and can work evenings, weekends, and holidays. Strong organization, communication, and problem-solving skills are essential.