Relationship Banker: Grow Clients & Banking Solutions

US Bank; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation and holidays

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers by meeting face-to-face and advising on banking needs. You will educate clients on deposit and loan products, process accounts and loans, and open or close branch services as required.

The role emphasizes customer service, knowledge of digital products, and collaboration with branch teams to deliver an excellent client experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related retail banking experience.
• Experience with banking products and services including digital options.
• Strong customer service and interpersonal skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for clients based on their needs and communicates effectively.
• Maintains knowledge of consumer and business banking products and services.
• Provides a consistent optimal client experience, greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members to serve clients.
• Opens new consumer and business accounts and processes service requests.

Skills

Relationship building

Customer outreach

Digital banking

Needs assessment

Communication skills

Digital products

Interpersonal skills

Industry knowledge

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers by meeting face-to-face and advising on banking needs. You will educate clients on deposit and loan products, process accounts and loans, and open or close branch services as required.

The role emphasizes customer service, knowledge of digital products, and collaboration with branch teams to deliver an excellent client experience.