Relationship Banking Advisor

Community Bank, N.A.; Town of Cuba (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a consistent, customer-centric banking experience. The role blends teller and desk responsibilities, handling transactions and consultative conversations to build trust.

You will educate customers on products, digital tools, and services while adhering to bank policies. This position supports branch operations and community engagement in Upstate New York and nearby areas.

Qualifications

• High school diploma or GED required.
• Two years of customer service and/or banking experience preferred.
• Reliable transportation and ability to travel to branches as needed.

Responsibilities

• Deliver a welcoming, professional, and personalized customer experience in every interaction.
• Open new accounts, close accounts, initiate wire transfers, and guide customers on product features and tools.
• Educate customers on digital banking tools and self-service options.
• Balance cash drawers and perform teller transactions within policy.
• Support branch goals through proactive follow-ups and referrals to specialists.

Skills

Interpersonal skills

Active listening

Digital banking

Attention to detail

Math skills

Customer education

Education

High School Diploma or GED

Tools

Banking systems

Microsoft Office

Job description

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a consistent, customer-centric banking experience. The role blends teller and desk responsibilities, handling transactions and consultative conversations to build trust.

You will educate customers on products, digital tools, and services while adhering to bank policies. This position supports branch operations and community engagement in Upstate New York and nearby areas.