Relationship Banking Advisor

Benefit Plans Administrative Services, Inc.; Allentown (Lehigh County); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Community Financial System, Inc. (CFSI) is seeking a Relationship Banking Representative to deliver a consistent, customer-focused banking experience across teller and desk duties. You will engage customers, open accounts, process transactions, and promote digital tools.

The role requires strong communication, reliability, and the ability to travel among branch locations in the region. The position offers competitive pay and benefits, with 37.5 hours per week.

Qualifications

• Must have a high school diploma or GED.
• Two years of customer service or banking experience.
• Able to travel to multiple branches within the region.
• Reliable transportation and flexibility in hours.

Responsibilities

• Deliver professional customer experience in lobby and teller interactions.
• Open/close accounts, process transactions, and assist with service requests.
• Educate customers on digital banking tools and self-service options.
• Coordinate with internal partners to resolve issues and balance cash drawers.

Skills

Interpersonal skills

Listening

Communication

Customer service

Attention to detail

Digital tools

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Banking systems

Digital banking platforms

Job description

Community Financial System, Inc. (CFSI) is seeking a Relationship Banking Representative to deliver a consistent, customer-focused banking experience across teller and desk duties. You will engage customers, open accounts, process transactions, and promote digital tools.

The role requires strong communication, reliability, and the ability to travel among branch locations in the region. The position offers competitive pay and benefits, with 37.5 hours per week.