Relationship Banker: Grow Trusted Client Partnerships

Us Bank; California; On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Paid vacation

Paid holidays

401(k)

Parental leave

Adoption assistance

Sick leave

Job summary

U.S. Bank in California seeks a Relationship Banker to build and manage client relationships face-to-face. You will assess banking needs, explain deposit and loan products, open accounts, and assist with consumer loan processes, aiming for accurate service and strong customer satisfaction.

The role emphasizes educating clients on digital tools and providing tailored financial solutions, with opportunities to collaborate across the branch and leverage digital channels.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs.
• Identifies solutions for new and existing clients by effectively engaging and communicating with clients.
• Maintains knowledge of consumer and business banking products and services, including digital products.
• Provides a consistent, optimal client experience by greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Educates clients on emerging and self-service digital products and services.
• Leverages available resources to optimize the client experience with accuracy and efficiency.

Skills

Relationship building

Customer service

Digital banking

Communication

Team collaboration

Education

High school diploma

Job description

U.S. Bank in California seeks a Relationship Banker to build and manage client relationships face-to-face. You will assess banking needs, explain deposit and loan products, open accounts, and assist with consumer loan processes, aiming for accurate service and strong customer satisfaction.

The role emphasizes educating clients on digital tools and providing tailored financial solutions, with opportunities to collaborate across the branch and leverage digital channels.