Relationship Banker: Trusted Banking Advisor

Banco Santander SA; Billerica (MA); On-site; USD 38,000 - 61,000; Full time

Job summary

Banco Santander SA is seeking a Relationship Banker in Billerica, MA. The role focuses on advising customers, cross-selling banking, lending, and investment products, and delivering exceptional service.

You will build long-term relationships and promote digital banking tools while meeting branch targets. The position emphasizes understanding customer needs, resolving issues, and guiding clients through financial solutions with a team-based approach.

Qualifications

• Experience selling products and/or services in an incentive-based environment.
• Retail banking or financial services sales experience preferred.
• Strong customer service and relationship-building skills.

Responsibilities

• Achieve or exceed sales targets by actively promoting and cross-selling banking products and services.
• Develop and maintain relationships with clients to understand financial needs and provide tailored solutions.
• Prospect for new clients through referrals, networking, and community engagement.

Skills

Sales experience

Customer service

Cross-selling

Communication skills

Teamwork

Digital tools proficiency

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

CRM systems

Job description

Banco Santander SA is seeking a Relationship Banker in Billerica, MA. The role focuses on advising customers, cross-selling banking, lending, and investment products, and delivering exceptional service.

You will build long-term relationships and promote digital banking tools while meeting branch targets. The position emphasizes understanding customer needs, resolving issues, and guiding clients through financial solutions with a team-based approach.