Relationship Banker: Build Strong Client Financial Lives

Bank of America; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Bank of America in the United States is looking for a client-focused team member to engage patrons in the lobby, educate them on self-service options, and assist with transactions. The role emphasizes building relationships, guiding customers to suitable financial solutions, and maintaining accurate cash handling and compliance standards.

You will work in an in-office environment with weekend/extended hours as needed, offering growth opportunities within the bank's customer service and retail

Qualifications

• Enthusiastic, motivated self-starter with results focus.
• Strong relationship-building and collaboration.
• Bachelor's or business-related degree required.

Responsibilities

• Educate clients in lobby and assist with transactions via self-service (ATM, online, mobile).
• Process cash transactions accurately and efficiently for clients.
• Understand clients' financial goals and connect them to suitable solutions.
• Grow client experience and manage center traffic within guidelines.

Skills

Self-starter

Relationship building

Customer focus

Communication skills

Problem solving

Tech adaptability

Education

Bachelor's Degree

Associate's Degree

Job description

Bank of America in the United States is looking for a client-focused team member to engage patrons in the lobby, educate them on self-service options, and assist with transactions. The role emphasizes building relationships, guiding customers to suitable financial solutions, and maintaining accurate cash handling and compliance standards.

You will work in an in-office environment with weekend/extended hours as needed, offering growth opportunities within the bank's customer service and retail