Relationship Banker & Teller – Drive Customer Growth

Central Bank; St. Louis (MO); On-site; USD 38,000 - 56,000; Full time

Job summary

Central Bank Of St. Louis seeks a Universal Banker to deliver exceptional customer experiences by supporting teller transactions and personal banking services.

You will be a primary customer contact, handling day-to-day transactions while identifying financial needs and recommending suitable products. You will participate in referral programs to support branch growth and ensure compliance with Bank Secrecy Act and related regulations while building trusted relationships with customers in the St.

Qualifications

• Strong customer service and relationship-building skills.
• Ability to identify customer needs and recommend solutions.
• Attention to detail and accuracy in transaction processing.
• Proficient reading/writing/speaking English.
• Balance service and sales responsibilities in a fast-paced environment.
• Ability to handle confidential information with discretion.

Responsibilities

• Process customer transactions accurately and efficiently.
• Open and maintain consumer accounts with accuracy.
• Engage customers to identify financial needs and offer products.
• Participate in referral programs to meet goals.
• Balance cash drawer within limits.
• Provide exceptional service by phone and in person.
• Maintain knowledge of bank products and regulations.
• Prevent fraud following procedures and security protocols.
• Comply with banking regulations including BSA requirements.

Skills

Customer service

Relationship-building

Attention to detail

English proficiency

Sales/referral skills

Confidential information handling

Education

High school diploma or equivalent

Job description

Central Bank Of St. Louis seeks a Universal Banker to deliver exceptional customer experiences by supporting teller transactions and personal banking services.

You will be a primary customer contact, handling day-to-day transactions while identifying financial needs and recommending suitable products. You will participate in referral programs to support branch growth and ensure compliance with Bank Secrecy Act and related regulations while building trusted relationships with customers in the St.