Relationship Banker & Tech Solutions Advocate

Testing Site - JPMC; Detroit (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Chase is seeking an Associate Banker in Detroit to deliver welcoming, attentive service and help clients achieve financial goals. You will greet clients, process transactions, and introduce them to banking experts for tailored solutions.

Key duties include educating customers on Chase mobile app and online banking, opening new accounts, and collaborating with the team to ensure a seamless, compliant experience.

Qualifications

• High school diploma or GED equivalent.
• Strong client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Willingness to learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts in compliance with policies.
• Educate clients on Chase digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions and sharing product knowledge.
• Handle branch operations including cash devices, while following policies.

Skills

Client service

Relationship building

Effective communication

Teamwork

Attention to detail

Problem solving

Empathy

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Detroit to deliver welcoming, attentive service and help clients achieve financial goals. You will greet clients, process transactions, and introduce them to banking experts for tailored solutions.

Key duties include educating customers on Chase mobile app and online banking, opening new accounts, and collaborating with the team to ensure a seamless, compliant experience.