Associate Banker: Elevate Client Experience & Tech

Aumni; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker in Michigan to provide welcoming, high‑quality service and build trusted client relationships. You will greet clients, open accounts, educate on digital tools, and collaborate with the branch team to help clients achieve their financial goals.

The role emphasizes delivering attentive service, learning products quickly, and adhering to policies while contributing to a positive customer experience.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients.
• Ability to resolve client issues quickly and accurately.
• Ability to elevate the client experience.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Greet clients, manage lobby flow, check-in, and schedule meetings.
• Provide account servicing and open new accounts, ensuring compliance with policies and regulations.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with the team to meet client goals.
• Assist with branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning quickly

Education

HS Diploma or GED

Job description

Chase is seeking an Associate Banker in Michigan to provide welcoming, high‑quality service and build trusted client relationships. You will greet clients, open accounts, educate on digital tools, and collaborate with the branch team to help clients achieve their financial goals.

The role emphasizes delivering attentive service, learning products quickly, and adhering to policies while contributing to a positive customer experience.