Client-Centric Banking Associate

Ativesite; Houston (TX); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Chase is seeking an Associate Banker in Houston to deliver welcoming, high-quality service and help clients achieve their financial goals using the latest banking solutions.

You will build trusted relationships with clients, share product knowledge, and support branch operations to ensure a seamless experience, from greeting clients to processing account services.

Join a diverse team where empathy, attentiveness, and collaboration drive exceptional client experiences every day.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsabilités

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self‑service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Connaissances

Client focus

Relationship building

Communication

Issue resolution

Team collaboration

Product/tech learning

Formation

High school diploma or GED

Description du poste

Chase is seeking an Associate Banker in Houston to deliver welcoming, high-quality service and help clients achieve their financial goals using the latest banking solutions.

You will build trusted relationships with clients, share product knowledge, and support branch operations to ensure a seamless experience, from greeting clients to processing account services.

Join a diverse team where empathy, attentiveness, and collaboration drive exceptional client experiences every day.