Relationship Banker: Client Experience

JP Morgan Chase; Houston (TX); On-site; USD 19,000 - 29,000; Full time

Job summary

Chase is seeking a customer-focused team member for our Houston branch. You will welcome clients, process transactions, and help open new accounts, ensuring a smooth, friendly experience.

You will educate customers on Chase Mobile App and online banking, handle day-to-day operations, and collaborate with colleagues to meet financial goals. A high school diploma or GED is required, and prior teller or retail experience is a plus.

Qualifications

• Client service experience or similar experience is required.
• Ability to greet clients, understand needs and provide solutions.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet clients entering the branch and manage lobby flow with attentiveness.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on Chase digital banking options and assist with transactions.
• Build relationships with clients by listening and offering product knowledge.
• Assist with branch operations including cash handling and device management.

Skills

Excellent client service orientation

Strong communication skills

Ability to learn products quickly

Team collaboration

Education

High School Diploma or GED

Job description

Chase is seeking a customer-focused team member for our Houston branch. You will welcome clients, process transactions, and help open new accounts, ensuring a smooth, friendly experience.

You will educate customers on Chase Mobile App and online banking, handle day-to-day operations, and collaborate with colleagues to meet financial goals. A high school diploma or GED is required, and prior teller or retail experience is a plus.