Associate Banker – Houston & Gulf Coast

JP Morgan Chase; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to greet clients, open accounts, and provide top‑tier service in a welcoming branch environment. You will use Chase Mobile, Chase.com, and ATMs to support customers’ daily banking needs, while building trusted relationships and working with the team to achieve branch goals.

The role emphasizes friendly, proactive service, adherence to policies, and accurate handling of transactions as part of a high‑performing consumer banking team.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Process account servicing, maintenance, and new account openings in compliance with policies and procedures.
• Educate clients on day-to-day banking transactions and self-service options like Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, showing empathy and sharing product knowledge.
• Assist with branch operations, including cash devices like the cash vault or ATM, following bank policies.

Skills

Client service experience

Put clients first

Relationship building

Clear communication

Team collaboration

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to greet clients, open accounts, and provide top‑tier service in a welcoming branch environment. You will use Chase Mobile, Chase.com, and ATMs to support customers’ daily banking needs, while building trusted relationships and working with the team to achieve branch goals.

The role emphasizes friendly, proactive service, adherence to policies, and accurate handling of transactions as part of a high‑performing consumer banking team.