Relationship Banker Team Lead: Growth & Coaching

Regions Bank; Canton (MS); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Flexible Spending Account

Job summary

Regions Bank is seeking a Relationship Banker – Team Lead in Ridgeland, MS to meet with customers, understand financial needs, and provide suitable products and guidance while coaching a team of bankers. The role emphasizes leadership, compliance, and delivering exceptional service.

The position requires strong communication, ability to manage branch activities, and a focus on growth and teamwork. Eligible for overtime and incentive plans; NMLS registration is required.

Qualifications

• High School Diploma or GED required.
• Two (2) years of banking, sales, and/or customer service experience.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer regularly, including typing and monitoring.
• Ability to walk and stand for extended periods; lift up to 20 pounds.

Responsibilities

• Partners with the Branch Manager to guide and direct all branch activities.
• Achieves branch targets by identifying customer needs and providing Regions’ solutions.
• Conducts outbound calls to expand relationships and acquire new customers.
• Leads on business development opportunities and promotes financial wellness.
• Coaches junior bankers to strengthen product knowledge and customer needs.
• Educates customers on Regions’ consumer and business products and services, including loans and deposits.
• Explains digital banking options for a seamless customer experience.
• Oversees branch operations and compliance-related tasks; participates in hiring decisions as needed.

Skills

Customer service

Sales experience

Leadership

Communication skills

Team coaching

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank is seeking a Relationship Banker – Team Lead in Ridgeland, MS to meet with customers, understand financial needs, and provide suitable products and guidance while coaching a team of bankers. The role emphasizes leadership, compliance, and delivering exceptional service.

The position requires strong communication, ability to manage branch activities, and a focus on growth and teamwork. Eligible for overtime and incentive plans; NMLS registration is required.