Relationship Banker & Solutions Advisor

Bank of America; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America in Austin seeks a customer-focused teller to educate clients on self-service options and process cash transactions accurately. You will build relationships, follow bank guidelines, and connect clients to solutions to meet financial goals.

Qualified candidates are bilingual in Spanish, possess a strong work ethic, and can adapt to new technology platforms. Flexibility for weekends or extended hours is required.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on self-service banking transactions.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in the client’s and bank’s best interest.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer focus

Cash handling

Spanish bilingual

Communication

Problem solving

Time management

Sales

Education

Bachelor’s degree or associate degree in business/finance

Job description

Bank of America in Austin seeks a customer-focused teller to educate clients on self-service options and process cash transactions accurately. You will build relationships, follow bank guidelines, and connect clients to solutions to meet financial goals.

Qualified candidates are bilingual in Spanish, possess a strong work ethic, and can adapt to new technology platforms. Flexibility for weekends or extended hours is required.