Client Solutions Banker: Grow Relationships

NBMBAA; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Bank of America in Austin, TX is seeking an energetic Client Services Associate to engage clients in the lobby, educate them on self-service options, and help them complete transactions with accuracy.

You will build relationships, meet sales goals, and work a 40-hour week with some weekend or extended hours as needed, while following all laws and bank policies. Proficiency in Spanish is highly desired.

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced environment.
• Strong relationship-building and communication skills.
• Experience in sales with individual goals and incentives is a plus.
• Bilingual Spanish is highly desired in a banking context.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions via self-service resources.
• Processes cash transactions accurately and efficiently.
• Builds client relationships to meet financial needs and goals.
• Grows knowledge by collaborating with experts in lending and investments.
• Manages center traffic, appointments, and outbound calls."
• Drives the client experience and adheres to applicable laws and bank policies.

Skills

Customer service

Relationship building

Sales experience

Bilingual Spanish

Cash handling

Education

Bachelor's degree or relevant associate degree

Job description

Bank of America in Austin, TX is seeking an energetic Client Services Associate to engage clients in the lobby, educate them on self-service options, and help them complete transactions with accuracy.

You will build relationships, meet sales goals, and work a 40-hour week with some weekend or extended hours as needed, while following all laws and bank policies. Proficiency in Spanish is highly desired.