Client Experience & Solutions Advisor

Bank of America; Town of Bedford (NY); Sur place; USD 34 000 - 37 000; Plein temps

Avantages offerts par ce poste

Benefits eligible

Paid time off

Résumé du poste

Bank of America is actively seeking team members to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand clients' financial needs and guide them to suitable solutions.

The role requires bilingual Spanish ability, strong communication, and adherence to bank processes and regulatory requirements while delivering excellent client experiences.

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish required.
• Strong communication and problem-solving skills.
• Ability to learn and adapt to new information and technology.

Responsabilités

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and goals.
• Follow processes to ensure compliance with laws and regulations.

Connaissances

Customer focus

Bilingual Spanish

Communication

Problem solving

Adaptability

Relationship building

Formation

High School Diploma / GED

Description du poste

Bank of America is actively seeking team members to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand clients' financial needs and guide them to suitable solutions.

The role requires bilingual Spanish ability, strong communication, and adherence to bank processes and regulatory requirements while delivering excellent client experiences.