Relationship Banker & Sales Specialist

Kappa Alpha PSI Fraternity, Inc.; Alexandria (VA); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Employee benefits

Job summary

Truist Financial Corporation is seeking a part-time Universal Banker to deliver exceptional client service and perform routine and complex teller transactions. The role emphasizes outbound outreach, coaching on digital banking, and promoting integrated relationship management to meet customer needs.

Qualified candidates will have a high school diploma, cash-handling experience, and strong communication skills. Weekend/extended hours and travel may be required as part of this flexible position.

Qualifications

• High school diploma or equivalent required.
• Two years teller, cash handling or client service experience.
• Six months client relationship building or sales experience.
• Excellent interpersonal and communication skills required; ability to interact with clients and prospects.
• PC keyboard and software skills necessary for branch operations.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications, including Microsoft Office.
• Travel to accommodate temporary staffing needs as required.
• Weekend and/or extended hours with possible travel/overnights may be included.

Responsibilities

• Provide a distinctive client experience by engaging clients with courteous conversation and handling transactions.
• Educate clients on digital, self-service solutions (ATMs, Online and Mobile banking).
• Assist with outbound client outreach and identify needs or opportunities for referrals.
• Understand and apply Integrated Relationship Management (IRM) to deliver Truist expertise to clients.
• Participate in all components of the Retail Community Bank Leadership routines.
• Attend training and meetings to advance product knowledge and skills.
• Adhere to internal controls, procedures, and risk management policies.
• Serve as secondary contact for new accounts and problem resolution, handling workload per branch needs.

Skills

Interpersonal & communication skills

Multi-tasking

Weekend/extended hours flexibility

Customer service orientation

Education

High school diploma or equivalent education

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a part-time Universal Banker to deliver exceptional client service and perform routine and complex teller transactions. The role emphasizes outbound outreach, coaching on digital banking, and promoting integrated relationship management to meet customer needs.

Qualified candidates will have a high school diploma, cash-handling experience, and strong communication skills. Weekend/extended hours and travel may be required as part of this flexible position.